• Peter F Gallagher

ASQ Lean Six Sigma | 23 - 25 February 2020 | Presenting the Leadership of Change | Phoenix, AZ.

Updated: May 23

Last week I visited the US and spoke about the Leadership of Change at the American Society for Quality (ASQ) Lean and Six Sigma world summit at the stunning Pointe Hilton Tapatio Cliffs Resort in Phoenix, Arizona. I presented the "Leadership of Change® - 10 Change Management Lessons Learned" with special insights on change leadership alignment.


Peter F Gallagher speaking at the ASQ Lean Six Sigma | 23 - 25 February 2020 | Presenting the Leadership of Change | Phoenix, AZ.

One of the focus areas of the conference was “Embracing Change.” In today’s ever-changing landscape of disruption and transformation, organisations must continually evaluate and challenge past practices to optimise excellence and growth. With this in mind, I discussed the change explosion that hits the leaders of organisations and how they have to balance their business focus. This focus cannot just be on normal day-to-day operations, but they will also have to lead and sponsor their organisation’s critical change as part of living during 4IR. I also discussed how we use change management gamification as part of experiential learning about change management.The objectives are to equip the leadership team with the knowledge, experience and skills to lead their change, improvement or transformation programmes.

Speaking Agenda

  • Learning Objectives

  • 4IR and Disruptive Technologies

  • Change Management Benefits

  • Typical Lean or Six Sigma Project Spend

  • Leader Involvement: Send email

  • Ten Change Management Lessons Learned

  • Change Leadership Alignment

  • Change Management Gamification

  • Summary

It was a real pleasure and honour to have presented and met some wonderful people. Lean Six Sigma is alive and well….

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